Managing Poor Performance Training
Solicitor-led training that helps employers tackle underperformance, reduce legal risk and support strong team performance.
Equip your managers to act early, fairly and confidently.
Underperformance rarely resolves itself. But many managers feel unsure about when to step in, how to set expectations or what to do when things don’t improve.
At Thomas Mansfield Solicitors, we deliver managing poor performance training that gives your people leaders the clarity, tools and confidence to handle performance issues consistently, fairly and in line with employment law. The training is suitable for anyone responsible for managing people or supporting performance – from team leaders and department heads to HR professionals, directors and business owners.
Led by experienced employment solicitors, our training bridges legal requirements with real workplace challenges – from informal conversations that prompt change to formal steps that protect your business.
Sessions are delivered online or in person, either as standalone modules or integrated into your wider HR or leadership programme. We tailor the format and content to your team’s structure, responsibilities and working patterns – making the training practical, relevant and immediately useful.
Why managing poor performance training is important
When poor performance isn’t addressed clearly and early, the consequences extend beyond lost productivity:
- No documentation – Concerns go unrecorded and patterns are missed.
- Inconsistent standards – Different teams apply different expectations.
- Legal risk increases – Grievances, discrimination or unfair dismissal claims may follow.
- Difficult decisions become harder – Without a process, fair dismissal becomes difficult to defend.
Our training helps managers take the right steps at the right time – with clarity, confidence and legal awareness.
…highly experienced and knowledgeable in complex domestic UK and International employment law matters. If you are looking for a law firm to represent domestic and complex cross-international matters, look no further than Thomas Mansfield.
Legal 500, 2025
Call our employment law team on 020 4579 5997 or
What your managers will learn.
Each session is tailored to your organisation, but typically covers:
- Raising concerns constructively – When and how to start the conversation.
- Using informal steps effectively – Making early action meaningful and documented.
- Setting expectations – Building clarity, accountability and follow-through.
- Performance improvement plans (PIPs) – How to implement and monitor them.
- Understanding legal risks – Including disability, mental health and adjustments.
- Formal capability procedures – When to escalate and how to stay compliant.
- Making defensible decisions – If dismissal becomes necessary.
- Applying learning to real situations – Using case studies and manager-led scenarios.
Meet our employment law partners
Why train with Thomas Mansfield.
- Specialist employment solicitors – Experienced in performance management, capability and dismissal.
- Legal 500 ranked and Lexcel accredited – Recognised for excellence in employment law and client care.
- Members of the Employment Lawyers Association – Always up to date with evolving case law and best practice.
- Flexible delivery – Available online or in person, tailored to your organisation.
- Results-driven – Helping you build confident managers and reduce legal and reputational risk.
Train your managers to handle underperformance lawfully and confidently
Contact us to arrange solicitor-led performance management training tailored to your organisation. We’ll help your team take early, effective action – and protect your business in the process.
Call our employment law team on 020 4579 5997 or
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Ready to train your team the right way?
Use our form or call us to speak with an experienced solicitor about training for your business or team.