Employment Policies, Procedures and Handbooks
Specialist employment law solicitors in London and the South East, helping employers strengthen workplace policies to prevent disputes and protect their business.
Policies that work in practice – not just on paper.
Every employer needs policies. But not every policy is fit for purpose. Whether you’re navigating hybrid working, managing risk or maintaining consistency across teams, employment policies and employee handbooks should reflect how your business operates – and support how it grows.
At Thomas Mansfield Solicitors, we work with employers across London and the South East to design, review and implement employee handbooks, policies, procedures and that are legally compliant, clearly written and tailored to your business.
Reduce risk with well-drafted employment policies
Clear policies are essential for setting expectations, promoting consistency and protecting your organisation in the event of disputes. But off-the-shelf templates often fall short – either because they’re too generic, legally out of date or not aligned with how your business really works.
We help employers get it right, with documentation that is:
- Legally compliant and up to date with current employment law.
- Practical for HR and managers to apply consistently.
- Easy for employees to understand and follow.
- Flexible enough to evolve with your business.
From policies on absence and performance to procedures around grievance, disciplinary, whistleblowing or equality, we’ll make sure your documents work in practice – not just on paper.
What’s included in a staff handbook?
Your employee handbook brings together your core employment policies into one accessible guide. It’s a key tool for onboarding, communication and managing day-to-day issues in the workplace. A typical handbook might include:
- Code of conduct and disciplinary procedures.
- Absence and sickness reporting.
- Grievance and complaint processes.
- Equality, diversity and inclusion policies.
- Flexible and hybrid working rules.
- Family leave and time off entitlements.
- Health and safety obligations.
- Social media and device use.
We’ll advise you on which policies should form part of the contract, which should remain non-contractual, and how best to implement or update your handbook across the organisation.
Call our employment law team on 020 4579 5997 or
Meet our employment law partners
Policies tailored to your people and risk profile.
We take the time to understand how your business operates and where your risks lie – whether that’s data protection, brand reputation, staff retention or industry-specific regulation. Then we shape your policies accordingly.
Our service includes:
- Full policy audits to identify gaps or inconsistencies.
- Drafting and updating employee handbooks and standalone policies.
- Reviewing internal procedures against best practice and legal standards.
- Tailoring tone, content and layout to reflect your business culture.
- Supporting roll-out with guidance notes, manager briefings or training sessions.
We also offer ongoing support so your policies stay current and aligned with future changes in the law or your business.
Trusted by employers to get the detail right
As specialist employment law solicitors, we’re regularly instructed by HR professionals, senior leadership and in-house legal teams to prepare or overhaul staff policies across sectors – from professional services and education to logistics, finance and healthcare.
- Recognised by The Legal 500 for expertise in employment law.
- Experienced in advising both UK-based and international employers.
- Known for combining legal precision with practical, commercially focused advice.
- Responsive and efficient, with a commitment to clarity and consistency.
Avoid disputes before they start
Many employment disputes start with inconsistent handling of internal processes – whether that’s an untrained manager applying policy unfairly or an outdated handbook being challenged at Tribunal.
We help employers avoid these issues by ensuring:
- Policies reflect your current legal obligations.
- Procedures are easy to follow and apply fairly.
- Employees are given the right information at the right time.
- You’re protected if a dispute arises.
Time to refresh your employment policies and staff handbook?
Why employers choose Thomas Mansfield
- Employment law specialists – Policies and staff handbooks are a key part of our day-to-day work, combining legal insight with practical HR experience.
- Recognised and accredited – We’re recommended by the Legal 500, Lexcel accredited and are active members of the Employment Lawyers Association.
- Local and accessible – With offices across London and the South East, we support businesses wherever they operate.
- Trusted by employers – Our clients include professional services firms, national employers, SMEs and in-house HR teams.
- Practical and commercial – We draft policies that reflect your business culture while reducing legal risk.
- Straightforward advice – No jargon, just clear, useful guidance that supports confident implementation.
- Flexible fee options – Fixed-fee policy reviews, project-based support and retainers tailored to your needs.
We make it easy to get your documentation in order
We take a collaborative approach to reviewing and developing employment policies – making sure they support your organisation in practice, not just on paper.
- Get in touch – We start with a no-obligation call to understand your structure, current documentation and any gaps or concerns.
- We provide practical recommendations – You’ll receive a plan of action with clear priorities, realistic timescales and transparent costs.
- You get legal support that works for your business – From single-policy updates to full handbook reviews, template libraries and manager training, we tailor our support to your workforce.
Contact us today to strengthen your policies and protect your organisation with clear, confident guidance.
Call our employment law team on 020 4579 5997 or
Contact us
Contacting the right person couldn’t be easier. Use our form or call us to speak to an experienced employment solicitor in confidence.
Please note we do not offer legal aid or no win no fee agreements.
Request a callback
Time to review your employment documentation?
Why employers choose Thomas Mansfield
- Employment law experts – Drafting and reviewing contracts, policies and handbooks is a core part of our practice, underpinned by decades of experience advising employers.
- Recognised and accredited – We’re recommended in the Legal 500, Lexcel accredited and are members of the Employment Lawyers Association.
- Accessible and well-placed – With offices in London and the South East, we’re easy to reach and well positioned to support businesses across the region.
- Trusted by employers – Our clients include national brands, professional services firms, SMEs and in-house HR and legal teams.
- Commercially focused – We create documentation that protects your business while supporting operational flexibility and reputational goals.
- Clear and responsive – You’ll get timely, practical advice with fast turnaround and no legal jargon.
- Cost aware – We offer a range of fee options to suit your needs and budget.
We make it easy to take the next step
We take a practical, collaborative approach to helping employers strengthen their employment documentation – making sure it’s not just legally compliant, but also fit for purpose in your organisation.
- Get in touch – We begin with a no-obligation call to understand your business, your workforce and the documents you have in place.
- We provide practical recommendations – You’ll receive a clear plan of action, with realistic timescales and transparent costs.
- You get legal advice that fits your business – From one-off reviews to full redrafts or ongoing advice, we tailor our support to suit your organisation’s size, structure and priorities.
Contact us today to review your employment contracts and policies.