Grievances and Investigations at Work

Get investigations right and reduce the risk of legal claims.

Grievances and investigations at work can quickly become high-risk if not handled correctly. Allegations may be sensitive, disruptive or legally complex - and your response can have serious implications for employee relations, reputational damage and potential legal claims.

In this 60-minute webinar, employment law solicitors from Thomas Mansfield Solicitors share practical guidance on managing internal complaints and conducting fair, thorough investigations that stand up to scrutiny.

Whether you're dealing with a single complaint or ongoing employee relations concerns, this session equips you to manage grievances and investigations at work confidently, lawfully and proportionately.

What we cover in our grievances and investigations at work webinar

• The legal framework – Understanding your obligations under employment law.
• Grievance best practice – From early resolution to formal procedures.
• Conducting investigations – Principles of fairness, evidence gathering and process integrity.
• Appointing an investigator – Choosing between internal or external support and when independence matters.
• Transparency and confidentiality – How to manage communications while reducing risk.
• What happens next – From disciplinary action to resolution and follow-up steps.